Pk look Privacy Policy — Your Data, Our Responsibility

Pk look believes that every user's personal information is their own asset. We are committed to protecting it at all times. This Privacy Policy explains what information we collect when you use the pklook.bet website and mobile app, why we collect it, and how we keep it safe.

This Policy applies to:

• For all users of the pklook.bet website.
• For all users of the pk look mobile app.
• For both registered members and unregistered visitors.
• When you visit the site from any device or browser.

Our Privacy Policy is built to international data protection standards and is reviewed and updated regularly to ensure your information remains fully protected.

Pk look collects only the information that is necessary. We never ask for personal data beyond what is required.

Pk look uses your data only for specific, legitimate purposes. We never misuse the information we hold.

• Account Management: To ensure secure registration, login, and account safety.
• Service Delivery: To ensure smooth management of gaming, betting, deposits, and withdrawals.
• Identity Verification: To complete the KYC process and prevent fraud.
• Customer Support: To properly address your complaints and inquiries.
• Bonuses & Promotions: To create offers that are relevant to you.
• Responsible Gaming: To detect excessive gaming patterns and send alerts.
• Legal Obligations: To meet the requirements of government and regulatory authorities.
• Platform Development: To analyze user experience and improve our services.

Pk look never sells your data. However, in certain circumstances, limited information may be shared with trusted third parties.

• Payment Processors: Payment gateways such as bKash, Nagad, and Rocket receive only the information necessary to complete a transaction.
• KYC Verification Partners: Only the minimum required data is shared with accredited verification services to confirm identity.
• Legal Authorities: We are legally required to provide data in response to a court order or a lawful request from a government authority.
• Technology Partners: Service providers used for site operations and security are bound by strict confidentiality agreements.

Pk look uses cookies and similar technologies on its website to make your experience smoother and more personalised.

You can disable cookies at any time through your browser settings. Please note that disabling essential cookies may affect the functionality of certain site features.

Pk look does not retain your data indefinitely. Each type of information has a defined retention period.

• Account Information: For as long as your account is active, and up to 5 years after closure.
• Financial Transaction Records: A minimum of 7 years, as required by legal obligation.
• KYC Documents: Up to 5 years after account closure.
• Gaming Logs: Up to 2 years for active accounts.
• Support Conversations: Up to 2 years after your last interaction.
• Cookies & Log Data: Automatically deleted after 90 days.

Pk look follows industry-standard technologies and practices to protect your data. Our security infrastructure is continuously being improved.

• 256-bit SSL/TLS Encryption: All data transmission takes place over encrypted channels.
• Two-Factor Authentication (2FA): An additional verification layer for logins and important account changes.
• Firewall & DDoS Protection: Server-level protection against cyberattacks.
• Regular Security Audits: Third-party security experts conduct regular system audits.
• Staff Training: All pk look staff are required to comply with the data protection policy.
• Encrypted Storage: All stored sensitive data is kept in encrypted form.

As a pk look user, you have full control over your own data. Your rights include the following:

To exercise these rights, email us at support@pklook.bet. We will respond within 30 days.

Pk look is strictly an adults-only (18+) platform. We do not knowingly collect information from children or minors.

• Age is verified at the time of registration.
• Any account registered by someone under 18 will be terminated.
• If any minor's data is collected by mistake, it will be deleted immediately.
• If parents have any concerns, they may contact us at support@pklook.bet.

Pk look may update this Privacy Policy as needed. You will be notified in advance of any changes.

• You will be notified by email at least 30 days before any major changes take effect.
• Minor updates take effect within 7 days, with prior notice posted on the website.
• The date of any changes will always be visible at the top of the page.
• Continued use of the site after any changes constitutes acceptance of the updated policy.

If you have any questions, complaints, or requests regarding our Privacy Policy, please get in touch with us.

• Email: support@pklook.bet
• Live Chat: Available 24/7 on the website
• Help Center: Help Centre Find the full guide on the page